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The MedMetrics blog provides comments and insights regarding the world of Workers’ Compensation, principally, issues that are medically-related. The blog offers viewpoints regarding issues affecting the industry written by persons who have long experience in the industry. Our intent is to offer additional fabric, perspective, and hopefully, inspiration to our readers.

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Wednesday, February 11, 2015

A Healthy Disrespect for the Impossible

by Karen Wolfe

When people are extraordinarily successful, examining their characteristics, values, and attitudes can be instructive. The rest of us can learn from them and possibly adopt some of them to advance our own goals. Larry Page, co-founder of Google is an example of one who has achieved exceptional heights. Peering into his thought process can be enlightening.
 

Page says, “Have a healthy disrespect for the Impossible”. While the statement may not be original with him, it does reflect his world view.

Disrespect the impossible
To conceive and develop the Google concept and then the massive company, its young founders had to have a very healthy disrespect for the impossible. Others besmirched the idea of collecting all the information in the world and then making it available to everyone in the world. Not only was it a bold idea, it was thought by most to be ridiculous and impossible. But Larry Page and Sergey Brin had a very healthy disrespect for the impossible. They made it happen.

The concept of disrespecting the impossible could be entertained by those of us in the Workers’ Compensation industry. True, few of us are likely to reach the pinnacle level of Larry and Sergey, but we can borrow some of their bold thinking to get past the assumptions and barriers that keep us from achieving more.

Everyone agrees Workers’ Compensation as an industry needs a healthy nudge to try new things. The industry is known for its resistance to change. Refer to the article, “Are You an Industry Disruptor? It can be a good thing.”[1] Maybe the way to change the industry, to be an industry disruptor, is to begin with an attitude of disrespecting the impossible.

The impossible in WC
Many people in general, including those in the Workers’ Compensation industry focus on why something cannot be done. Reasons for this notion are many, but probably cultural tradition plays a role. Creativity and inventiveness are not expected or appreciated. Too often, the best way to keep a job in corporations is to keep your head down and avoid being noticed. Spearheading a new idea is risky.

Stonewalling new ideas or doing things differently or adopting new technology in an organization thwarts creative thought and certainly diverts progress. I was once told we have a very good product, but to incorporate it would mean doing things differently in the organization. So the answer is automatically no!

Check assumptions
We all know the old saying about the word ass-u-me. It actually packs some truth. To avoid the trap, check assumptions for veracity. Incorrect assumptions can be highly self-limiting.

Problem-solve
Begin the process of problem-solving with new thinking—disrespect the impossible. What could be done if the perceived barriers did not exist? What could be accomplished if new methods were invented and implemented?

Tenacity
Probably the most important ingredient for achievement in any context is tenacity. It’s easy to quit when the barriers seem daunting. Tenacity combined with a disrespect for the impossible might be the unbeatable formula.

Karen Wolfe is the founder and President of MedMetrics®, LLC, a Workers’ Compensation medical analytics and technology services company. MedMetrics analyzes the data and offers online apps that super-charge medical management by linking analytics to operations, thereby making them actionable. karenwolfe@medmetrics.org







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